Refund and Cancellation

Delivery and Shipping Policy


Once an order is placed, it cannot be canceled or refunded. Please refer to idols at the time of delivery, we are not responsible.

In any case, we are not providing a Refund.

Delivery and Shipping Policy


Home delivery will be done 7-10 days before Ganpati Festival.

We will inform you about the delivery date 2 weeks prior to delivery.
If the customer does not take the idol from the pickup point, he will have to take the idol from the workshop. The customer has to pay an extra handling charge for the idol.

We request you to review the idol at the time of delivery only, In case of any damage inform us immediately. After that, we are not liable for that.
There is no need to panic if break the idol during handling to the customer. We will give another idol instead of that idol if it is in stock but customer has to pay 50% of damaged idol. if nominal damage of Idol. we will be repair it if possible but customer has to pay 25% of idol painting and repairing charges.

Kindly show the Order Confirmation Email along with Id proof at the time of receiving the Idol.

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